SENIOR DESKTOP SUPPORT TECHNICIAN

Company: Phaxis
Location: Indianapolis
Posted on: October 3, 2024

Job Description:

Responsibilities

Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues
Continuously identify opportunities for process improvements and drive initiatives to enhance team performance and customer satisfaction
Provide technical support for desktops, laptops, and mobile devise in a Windows environment Qualifications
- 5+ years of experience in desktop support
- Experience with network and infrastructure support
- Strong knowledge of Windows operating systems and applications
- Strong problem solving and analytical skills, including experience with troubleshooting and root cause analysis
- Excellent customer service and communication skills
- Bachelor's degree in computer science or information technology

Keywords: Phaxis, Kokomo , SENIOR DESKTOP SUPPORT TECHNICIAN, Professions , Indianapolis, Indiana

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